Senior Solution Designer
Sita INC B.V.
SITA is the world's leading specialist in air transport communication and IT solutions. SITA delivers and manages business solutions for airline, airport, GDS, government and other customers over the world’s most extensive network, which forms the communications backbone of the global air transport industry.
SITA’s portfolio includes managed global communications, infrastructure and outsourcing services, as well as services for airline commercial management and passenger operations, flight operations, aircraft operations and air-to-ground communications, airport management and operations, baggage operations, transportation security and border management, cargo operations and more. With a customer service team of over 1,600 staff around the world, SITA invests significantly in achieving best-in-class customer service, providing integrated local and global support for both its communications and IT application services.
SITA is one of the world's most international companies. Its global reach is based on local presence, with services for around 550 air transport industry members and 3,200 customers in over 200 countries and territories. In 2009, the company celebrates 60 years in business. Set up in 1949 with 11 member airlines, SITA today employs people of more than 140 nationalities, speaking over 70 different languages. SITA had consolidated revenues of over US$1.42 billion (€1.06 billion) in 2007.
For further information go to: www.sita.aero
SITA is the world's leading specialist in air transport communication and IT solutions. SITA delivers and manages business solutions for airline, airport, GDS, government and other customers over the world’s most extensive network, which forms the communications backbone of the global air transport industry.
SITA’s portfolio includes managed global communications, infrastructure and outsourcing services, as well as services for airline commercial management and passenger operations, flight operations, aircraft operations and air-to-ground communications, airport management and operations, baggage operations, transportation security and border management, cargo operations and more. With a customer service team of over 1,600 staff around the world, SITA invests significantly in achieving best-in-class customer service, providing integrated local and global support for both its communications and IT application services.
SITA is one of the world's most international companies. Its global reach is based on local presence, with services for around 550 air transport industry members and 3,200 customers in over 200 countries and territories. In 2009, the company celebrates 60 years in business. Set up in 1949 with 11 member airlines, SITA today employs people of more than 140 nationalities, speaking over 70 different languages. SITA had consolidated revenues of over US$1.42 billion (€1.06 billion) in 2007.
For further information go to: www.sita.aero
Senior Solution Designer - Sita INC B.V.
Job title:
Senior Solution Designer
Description:We are looking for a Senior Solution Designer to join our team located at our PRAGUE office.
Purpose:The Solution Designer provides customers with professional, timely, accurate and effective proposals to provide SITA services. The Solution Designer drives new business opportunities by leveraging knowledge of information technologies and of the air transport industry. The role produces cost effective, deliverable solutions to customers, based on a detailed pre-sales review of customer requirements, strong product knowledge and applicable professional services. The commercial goals are to increase the overall customer satisfaction, to expand new business revenue, and to promote continuing revenue retention.
Key Responsibilities:- Be the prime interface to customers on technical & commercial matters and lead customer engagements, from initial contact to solution deployment;
- Establish and maintain a professional relationship with customers;
- Work with customers to better understand their business and develop sound solutions to meet the customer's business requirements;
- Work closely with Account Managers/Directors to develop sales and accounts development strategies;
- Promote SITA by furnishing customers with comprehensive, up-to-date information on current products, product enhancements and new solutions, through customer meetings and workshops;
- Design and co-ordinate the development of business solutions which may involve multiple parties both internally and externally;
- Support the technical qualification of customers' communication needs through knowledge of current, new or evolving technologies, and SITA solution portfolios;
- Liaise with various internal stakeholders, such as Pricing, Customer Service, and Project Management, to build business case for customer proposals;
- Own the technical and commercial parts of proposals submitted to customers;
- Work closely with project manager to ensure efficient transfer of projects for implementation;
- Collect and report on all customer service subscription parameters in order to analyze and identify potential customers' requirements and proactively work with customers to source for new opportunities;
- Interact with colleagues to gain and share ideas and opportunities, provide coaching and mentoring in pre-sales activities;
- This role may require managing and/or mentoring others of up to 10 people.
- Degree or equivalent experience in Engineering, Computer Technologies, or Business.
- MBA is a plus.
- At least 1 technical certification is required (e.g. CCIE/CCNP/CCDP/IPT) will be a plus.
- 5-8 years of experience in Information Technology, Telecom Industry or Air Transport Industry technology in a technical pre-sales role.
- Bid and Proposal Management experience
- Proven track record in producing, communicating, and documenting successful technical customer solutions proposals.
- Knowledge of technologies such as networks, voice architecture, and passenger management applications
- Knowledge of technical and commercial aspects of the Air Transport Industry a plus
- Capable of interacting with key decision makers
- Customer facing and interpersonal skills
- Commercial and financial awareness
- Excellent Problem resolution & Presentation skills
- Fluent English (speaking and writing)
- Willingness for extensive travelling required
We offer:- Salary + Bonus + Benefits
- Interesting work in an real international environment
- Continuous language development in an English speaking organization
- Personal development through trainings
- Career development and personal growth
- Modern working environment
- Easy accessible office in Prague 4
- Start immediately or by agreement
Additional information can be found on our website: www.sita.aero
Information regarding this vacancy:
Working location: Praha Type of employment: Full-time work Length of contract: Permanent Benefits: Home office, Sickday, Contribution to sport/culture/leisure, Refreshments on workplace, Educational courses, training, Extra holidays, Meal tickets/catering allowance, Flexible working hours, Contributions to the pension/life insurance, Notebook, Cellphone, Sales commission, Car for private purposes, Bonuses/13.th salary Required education: Bachelor's Required languages: English Posted by: EmployerContact:
Working location:
Praha
Type of employment:
Full-time work
Employer:
Sita INC B.V.
Contact:
David Horníček
Address:
V parku 2336/22, Praha
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Datum vložení: 31/12/1969
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